Privacy Policy

1. Overview

Keyword Scouter is a browser extension and web-based tool that allows users to monitor keywords across public social media platforms such as LinkedIn, Reddit, and X (Twitter). It uses AI to identify relevant posts and organize them for lead generation and brand monitoring.

This Privacy Policy outlines how we handle any information you provide or that is collected as part of using our services.

2. Information We Collect

We collect the following types of information:

We do not collect any private messages, social media login credentials, cookies, or non-public data from social platforms.

3. How We Use the Data

We use the collected data to:

• Deliver relevant keyword alerts and AI-based categorization (e.g., Leads, Discussions, Promotions)
• Display matched posts in your dashboard
• Suggest keywords based on your input and brand description
• Maintain service reliability and enhance the product experience

4. How We Store and Protect Your Data

• Social media posts are not stored on our servers - they are processed and then stored locally in your browser.
• Your account settings, brand, and keyword preferences are securely stored in our database.
• We use SSL encryption, access control, and security best practices to protect your data.
• Your data is never shared or sold to third parties for advertising.

5. Local Storage & Cookies

• Social media posts that match your keywords are stored in your browser's local storage for display in your dashboard.
• Other data (e.g., cached results, extension settings) may also be stored in your browser's local storage to improve performance.
• Our website may use cookies for login sessions or basic analytics.

6. Third-Party Services

We use the following services to support our platform:

• Clerk – For secure authentication and user account management
• Supabase – For backend data storage and access control
• OpenAI – For relevance scoring of post content (only the public text of the post is sent, never your identity or private info)

Each service provider operates under strict data protection and confidentiality agreements.

7. Data Retention

• Public social media content: stored locally in your browser and retained based on your browser's storage settings - not retained on our servers
• Account data: retained until you delete your account or request removal
• Technical logs: kept up to 30 days for security and debugging

8. Your Rights

You have the right to:

• Access or correct your personal information
• Request deletion of your account and related data
• Withdraw consent or object to specific data usage
• Contact us for any data protection concerns

Full Data Control: You have FULL CONTROL over your data at all times. You can delete everything and start from scratch using the "Delete Data" button within the application. This will remove all your locally stored social media posts, keywords, settings, and preferences, allowing you to begin fresh whenever you choose.

For other requests or concerns, email us at hello@keywordscouter.ai

9. International Data Transfers

Keyword Scouter is operated by Echoscan Software Inc. in Canada. If you are accessing the service from outside Canada, your information may be processed and stored in Canadian data centers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or in-app notification.

The most current version will always be available at: https://keywordscouter.ai/privacy-policy

11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Keyword Scouter is a product of Echoscan Software Inc., a company proudly incorporated in British Columbia, Canada 🇨🇦 - where privacy rights are protected, innovation thrives, and maple syrup flows freely.